LEGAL

Privacy Policy

Last updated: 30 July 2026

Pehenro IT Solutions respects your privacy. This policy explains what personal data we collect through pehenro.ie and related forms, why we collect it, and what rights you have over it.

Who We Are

Pehenro IT Solutions
9 Bellgree Drive, Tyrrelstown, D15 H2R2, Ireland
Email: pedro@pehenro.com
Phone: +353 85 157 2238

What Information We Collect

When you contact us through our website, a contact form, or any social media Form, we may collect:

  • Name
  • Work email address
  • Phone number
  • Company name and job title
  • Any details you choose to share about your IT setup or enquiry

If you become a client, we may also process technical and account data needed to deliver managed IT services — that’s covered separately under your service agreement with us, not this general policy.

Why We Collect It

Respond & Follow Up

Reply to your enquiry and follow up about our services.

Assess Fit

Work out whether our services are a good match for your business.

Send What You Asked For

Share information you've requested about managed IT, cybersecurity or compliance support.

Improve Our Site

Understand general usage trends to improve our website and marketing.

We do not sell your personal data, and we do not share it with third parties for their own marketing purposes.

Legal Basis For Processing

Under GDPR, we rely on:

Consent

When you submit a form or sign up to hear from us.

Legitimate Interest

Responding to business enquiries you've initiated.

Contract

Where processing is necessary to deliver a service you've engaged us for.

Who We Share Data With

We may share limited data with trusted service providers who help us run our business — for example, our website host, booking/scheduling tool, or advertising platforms. These providers only process data on our instructions and are not permitted to use it for their own purposes.

How Long We Keep It

We keep enquiry and contact data for as long as needed to respond to you and follow up, and no longer than necessary for that purpose, unless you become a client (in which case retention follows our service agreement and legal/accounting requirements) or you ask us to delete it sooner.

GDPR does not set a single fixed retention period — it requires us to apply the “storage limitation” principle and only keep personal data for as long as it’s genuinely needed for the purpose it was collected for. For marketing and promotional contact specifically (e.g. occasional updates about our services), our practice is to keep your details for up to 24 months from your last interaction with us. After that, we’ll either ask you to confirm you’d still like to hear from us, or remove your details from our marketing list. You can ask us to delete your data sooner at any time.

Your Rights

Under GDPR, you have the right to:

Access

Access the personal data we hold about you.

Correct

Correct inaccurate data.

Delete

Request deletion of your data.

Restrict / Object

Object to or restrict certain processing.

Portability

Request a copy of your data in a portable format.

Withdraw Consent

Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at the details above. You also have the right to lodge a complaint with the Irish Data Protection Commission (dataprotection.ie) if you believe your data has been mishandled.

Cookies

Our website uses cookies and similar technologies to understand how it’s used and to improve your experience. You can manage your cookie preferences at any time using the cookie consent banner on our site.

Essential

Required for the site to function properly.

Analytics

Google Analytics (via MonsterInsights) helps us understand site usage.

Marketing & Chat

HubSpot (forms, popups) and WhatsApp chat, used with your consent.

Changes To This Policy

We may update this policy from time to time. The “last updated” date above reflects the most recent version.

Questions About This Policy?

Reach out any time and we’ll be happy to help.

We Would Be Happy To Meet You And Learn All About Your Business